Cancel a Reservation
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Lima Peru Bed & Breakfasts, Casa Bella bed & breakfasts provides easy access to Miraflores in Lima. We are ranked best bed & breakfast in Lima Peru by Trip Advisor.
In order to cancel your reservation, please follow the same route on how you made your reservation in the first place. Lets say you made your reservation by phone, then you would need to call us back in order to officially cancel your reservation. In case you made your reservation through our web, please log in into the automated default letter you received from us when you made your reservation. The system will ask you to log in with your email, once you are signed in, go to the botton of the page where you will find a link to cancel reservations. If you have any questions whatsoever, please don´t hesitate to contact us at anytime, we will be more than happy to assist you, Contact us at casabellaperu@msn.com.
Cancellation Policies
Reservations On-line
Cancellations made more than 5 days prior to check-in will receive a full refund of the deposit paid, less a $10 cancellation fee. A penalty equal to a one-night stay will applied for cancellations made within 5 days prior to check in.
Service charges and other payments at time of booking are not refundable.
If you fail to arrive for any reason without canceling your reservation, no refund will be made.
Also, if you cancel your reservation when you are already checked in or at any time during your stay, the entire amount of your original reservation will be charged.
Reservations made by phone
In the case of reservations made by phone, you will need to cancel with 48 hours prior to check in, otherwise one-night stay penalty will be charged on your credit card.
No-Shows
A no-show penalty will be applied when our guests do not cancel reservations and fail to arrive at all at the agreed check in date. The penalty applied will be equal to a two-night stay.
Thank you for your understanding.
Long-Stay Cancellations (7 days +)
As we are a small B&B and we handle a limited number of rooms, long-stay cancellations affect us considerably, therefore, for stays of seven days or more, cancellations must be made seven (7) days prior to check in, otherwise the following penalties apply:
Reservations of
7 to 9 days: 3 nights penalty
10 to 12 days: 4 nights penalty
13 to 15 days: 5 nights penalty
16 and up: 6 nights penalty
If you cancel your reservation when you are already checked in or at any time during your stay, the entire amount of your original reservation will be charged.
Payment Options
Casa Bella offers our guests the option to pay with major credit cards like Visa, Mastercard, American Express or Discovery. Unlike other hotels or reservation websites, our system will only ask you to make an initial deposit of 35% of the total amount, having to pay the remaining balance upon arrival. This initial deposit will allow you to get a reservation number and it will also guarantee you a room.
Please, be aware that when paying your remaining balance with credit card, there will be a 6% fee added on your bill. This fee, in any case represents a commission for Casa Bella, it is a fee charged to us by credit card companies to process your card.
The remaining balance (if paid with credit card) will be charged in local currency at the actual exchange rate. Please check with your credit card company to receive more information on precise exchange rates and how they are applied.
When making your reservation by phone, we will only take your credit card information to guarantee your room, we will not charged any amount until check out. When checking out you can use another type of payment or pay with another credit card.
Casa Bella also accepts payments in cash, either in local currency or US dollars, (no fees are added on your bill when paying with cash). Please be aware that bills need to be in neat conditions in order for us to accept them. Bills that are torn or ripped unfortunately can not be processed.
Travellers checks are not accepted.
If you need more information regarding payment options, please don´t hesitate to contac us at casabellaperu@msn.com.
We wish you a great trip!
Casa Bella Peru
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